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Call us: +44 (0) 1473 217477 | Email: sales@kocurek.co.uk

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Use of the Kocurek ("Kocurek") web site is subject to the following terms and conditions and by accessing the Kocurek web site you agree to be bound by them. Should you not accept these terms and conditions in full, you do not have permission to access the contents of this web site and should cease using this web site immediately.

  • All material contained in this web site is the property of Kocurek and all rights, including copyright, are hereby reserved.
  • Material on this web site may not be copied, reproduced, republished, downloaded, posted, broadcast, transmitted, adapted or used in any way without the prior written permission of Kocurek, except solely for your own personal, non-commercial use.
  • You agree to use this web site only for lawful purposes.
  • You agree that information or material downloaded or otherwise accessed through the use of this web site is obtained entirely at your risk and that you will be responsible for any loss or damage whatsoever that may arise. Kocurek assumes no responsibility for, nor does it endorse, the contents of any third party web site that can be accessed through this web site and Kocurek cannot be held liable for damage suffered or loss or costs incurred howsoever caused, as a result of the use of any other site.
  • The material contained in this web site is intended for information purposes only. Kocurek makes no representations or warranties whatsoever as to the accuracy of the information contained in this web site. Whilst Kocurek has made all reasonable efforts to provide accurate information on this web site, Kocurek (including all employees and affiliated companies and their employees) accepts no liability or responsibility for the accuracy or completeness of any information contained in this web site. Kocurek shall not be liable for any costs, losses or damages which may arise from the use of or reliance upon any information contained in this web site.
  • Kocurek reserves the right to revise or amend these terms and conditions on line and to revise or withdraw access to all or any part of this web site at any time. You are responsible for regularly reviewing these terms and conditions and your continued use of the web site constitutes your acceptance of any such revisions or amendments.
  • These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  • We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in Britain.
  • The purpose of this statement is to explain to you what personal information we collect and how we may use it.
  • When you contact us with an enquiry, we ask you for your name, address, telephone number, and email address.
  • We will only contact you with your consent.
  • We do not sell, rent or exchange your personal information with any third party for commercial reasons.
  • We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with English data protection legislation.
  • We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us.
  • We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent.
  • If you have any questions about privacy please contact us.

aftersalesKocurek Excavators Ltd is committed to supporting all the equipment it manufactures and supplies for operation throughout the world. We recognise that our customers demand more than just the supply of new equipment but the necessary back up for its operational lifetime and the requirement for maintenance support and spare parts availability for many years.

Commissioning and Operator Training

Regardless of the existing skills of customer personnel Kocurek Excavators Ltd will undertake operator familiarisation with our equipment at the time of commissioning of the unit after delivery. Kocurek Excavators are also able to offer operator training should companies gain new employees or purchase a Kocurek machine second-hand.

Spares and Repairs

The experienced and knowledgeable aftersales team are always on hand to help whether spare parts are required or technical help is required to get customers back up and running. Kocurek Excavators runs a well-stocked store room full of parts ready to be dispatched as required. All items are sent on a next day service, as well as offering various delivery options worldwide.

Below are just some of the services we offer:

  • Spare parts and call out availability
  • Service, repair and refurbishment work carried out
  • Overhaul and accident damage repair work
  • Cylinder repair service

On Site Visits

Kocurek Excavator’s service engineers not only travel within the UK and Europe but also worldwide to ensure continued support for our equipment. We understand that any issues need to be resolved as quickly as possible to avoid down time on major projects.

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 Call: +44 (0) 1473 217477
Fax: +44 (0) 1473 236440

24 Arkwright Road
Hadleigh Road Industrial Estate
Ipswich
Suffolk IP2 0UB

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